I work in an executive office environment and dress nicely, but have recently started replacing items in my wardrobe with more quality, less quantity. I have been shopping at Talbot's . Not only are their clothes more "crisp" and professional than the department store clothes (fine for casual wear), they have some great sales.

Their in-store customer service cannot be beat. I stand in the dressing room and they fetch me things that go together, and give honest feedback about fit and color. They even offered me a bottle of water to drink during my last shopping visit. If you order things from their catalog from the red phone in the stores, you pay a flat $6 for shipping per order. When you call them, a LIVE PERSON answers and gives their full name. Their online chat feature is fast and easy when you don't feel like talking on the phone.

Give Talbot's a try. If sticker shock is a problem (as it is with me) watch for their 2 HUGE annual sales and stock up. They also have outlet stores that I'm told by other shoppers offer good deals as well.